TERMS AND CONDITIONS
The following terms and conditions outline the rules and regulations for using my website and placing orders for items from Sara Bahadori Photography Store. By ordering goods from me, you acknowledge that you have read, understood, and accepted these terms. Please carefully read through these terms and conditions before using my website. These terms apply to all visitors and users of the website. By accessing the website or purchasing any goods, you are agreeing to abide by these terms. If you do not agree with any part of these terms, please refrain from accessing the website or buying any of my products.
GOODS
Product descriptions can be found on the website under each item listing. Please note that the prints may have slight variations in size and colour. For custom orders, it is important to provide accurate information. Sara Bahadori Photography Store is not responsible for incorrect information provided. Availability of goods is subject to change, and if an item becomes unavailable after ordering, Sara Bahadori Photography Store will notify and offer an alternative or refund.
PURCHASE
To purchase a product or service from my website, you need to provide your name, address, and contact details. When you order through my online checkout process, it means you have placed an order with Sara Bahadori Photography Store. Please review your order and correct any mistakes. Let me know immediately if you notice any errors. I will try my best to fix any mistakes, but it depends on the progress of your order. You'll receive an order acknowledgement, and when I dispatch your order, you'll receive a dispatch confirmation by email, which means I have accepted your order.
There are several reasons why I might reject an order, including the following:
If the requested goods are not in stock.
If we are unable to receive authorisation for your payment.
In the event of a pricing or product description mistake.
If you fail to meet any eligibility requirements specified in my terms and conditions.
Orders are typically sent out within 7 full working days from the date of order placement. However, I reserve the right to adjust my dispatch times based on the current volume of orders.
Payment must be made in full before any work is carried out on your order or before it is dispatched.
DELIVERY
The goods will be delivered to the specified location within the agreed timeframe or, if no agreement is in place, within 30 days from the date of the contract. I will not be held responsible if you or your designated recipient fail to accept delivery of the items, and I may charge additional fees for redelivery if the order is returned to me. Once you receive my order, it becomes your responsibility. Any changes you make to the delivery arrangements with the courier directly will release Sara Bahadori Photography Store from managing, tracking, or guaranteeing the delivery, including the use of a predetermined safe place. Sara Bahadori Photography Store will not be liable for any losses resulting from the use of a safe place. An order can only be considered lost if it has not been received within 7 days of the estimated delivery date.
RETURNS AND CANCELLATIONS
Sara Bahadori Photography Store has a returns and cancellation policy for a sale
You have the option to cancel your order within 24 hours of purchase by emailing s.bahadori.photography@gmail.com - please provide me with a reason. If the order has already been shipped I will not be able to refund you.
If there is any issue with your order, please contact Sara Bahadori Photography Store immediately. Include 2 different photographs of the problem and provide a detailed explanation in an email to s.bahadori.photography@gmail.com.
All items should be checked on the day of delivery, and any damages should be reported to me within 72 hours. Damaged items reported after this time will not be refunded or replaced.
PRICING
My prices are periodically evaluated and I retain the discretion to make changes to pricing without advanced notification. This encompasses both the pricing of items and associated shipping costs.
PERSONAL INFORMATION
I keep and utilise all information, and we hold the right to reach out to you through email or other electronic communication methods, to which you explicitly consent.
COMPLAINTS AND DISPUTES
In case you are dissatisfied with your order for any reason, kindly contact Sara Bahadori Photography Store in writing. I will promptly respond to your inquiry and aim to provide a resolution. Please allow a maximum of 48 hours for our initial response.